At Consultants Choice Clinic, we want you to feel prepared and at ease when attending your appointment. Below is everything you need to know ahead of your consultation.

Before You Arrive

1. Appointment Confirmation
   You will receive confirmation of your appointment via email or telephone. If you need to reschedule, please contact us at least 24 hours in advance by calling +44 1642 573 713.
2. What to Bring
   Please bring the following with you:
   • A valid form of ID (passport or driver’s licence)
   • Any referral letter (if applicable)
   • Details of your medical insurance and authorisation code (if insured)
   • A list of current medications
   • Relevant medical records or previous scans (if available)
3. Payments
   If you’re self-funding, we may take payment for your initial consultation in advance or on the day. We accept card or bank transfer—details will be shared when booking.

On the Day

1. Arrival
   Please arrive 10 minutes early to complete any necessary paperwork. Free parking is available on-site at Infinity House, Surtees Business Park, Stockton-on-Tees, TS18 3HR.
2. Checking In
   Report to reception, where a member of our team will greet you and direct you to your consultant.
3. Consultation Format
   Consultations may be in-person or by telephone/video (depending on what you booked). Your consultant will:
   • Discuss your symptoms or concerns
   • Review your medical history
   • Recommend investigations or treatment if necessary

After Your Consultation

1. Follow-Up Appointments
   Your consultant may recommend further tests or a follow-up. Our Patient Liaison Team will help you schedule these.
2. Reports & Letters
   You’ll receive a consultation letter summarising your visit. If you’d like this sent to your GP, please let us know during your visit.
3. Billing & Invoices
   If any diagnostics or procedures are needed, our team will provide a clear breakdown of the costs or liaise with your insurer directly.

Questions or Concerns?

We’re here to help.
📞 +44 1642 573 713
📧 admin@consultantschoiceclinic.com

Our friendly team is available Monday to Friday to assist with any queries before or after your consultation.